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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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joel sherwood

August 30, 2024

5  out of  5
rating by joel sherwood
"The staff has always been helpful in any way they can...."
We responded:
"Thank you so much for the kind review Joel! We’re happy to help!"
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Lauren depetre

August 30, 2024

5  out of  5
rating by Lauren depetre
"Rebekah is very helpful and wonderful to work with!! ♡"
We responded:
"Thank you so much for the kind review Lauren! We enjoy working with you!"
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Patrick Wright

August 16, 2024

5  out of  5
rating by Patrick Wright
"Jacob Pratt and his team have always been fantastic to work with, whether it was for auto or renter’s insurance. The team is timely, always helpful, and have been able to get me the right plans that fit my needs. I would highly recommend them!"
We responded:
"Thank you so much for the kind review Patrick!"
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Anthony Brumley

August 12, 2024

5  out of  5
rating by Anthony Brumley
"I've been a customer for a long time. This team has always been there to help when needed."
We responded:
"Thank you for the kind review Anthony! We’ve enjoyed working with you these past few years!"
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JESSEJAMES KC

August 8, 2024

5  out of  5
rating by JESSEJAMES KC
"Very nice people and explained everything in detail"
We responded:
"Thank you so much for the kind review! "
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Misty Caylor

August 5, 2024

5  out of  5
rating by Misty Caylor
"Thank you so much Pratt Team! Your team is so amazing! THANK YOU for donating your time and energy and breakfast ! I wish I could post the picture here!"
We responded:
"Thank you so much for the kind review Misty! We really enjoy the chance to work with you!"
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Jones Made

July 31, 2024

5  out of  5
rating by Jones Made
"Always helpful and patience"
We responded:
"Thank you so much for the kind review!"
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roy jackson

July 26, 2024

5  out of  5
rating by roy jackson
"Everyone I've dealt with was amazing, always helpful!!!"
We responded:
"Thank you so much for the kind review Roy!"
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LINDA Burgess

July 24, 2024

5  out of  5
rating by LINDA Burgess
"We purchased a new car and Katie made the transaction easy from removing the old vehicle and adding the new. With just a few emails it was done."
We responded:
"Thank you so much for the kind review Linda! We’re very glad Katie was able to help!"
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Cynthia Duncan

July 18, 2024

5  out of  5
rating by Cynthia Duncan
"I had a quick response from Jacob Pratt State Farm in Parkville as always. Miss Rebekah helped me today and this office has been a good choice for me when I decided to go with State Farm when my previous auto and home insurance provider sold after being a client for 25 years. You are able to come in personally or call and be satisfied. Thank you for your service!"
We responded:
"Thank you so much for the kind review! We really enjoy getting the chance to work with you! We’re glad Rebekah was able to help!"
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Jeanne Hamacher

July 11, 2024

5  out of  5
rating by Jeanne Hamacher
"Had to update my renters insurance policy. Called the office, and Katie handled it immediately. Thanks for the prompt and friendly service."
We responded:
"Thank you so much for the kind review! We’re glad Katie could help!"
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April Mina

June 28, 2024

5  out of  5
rating by April Mina
"Excellent service, always there with answers to my questions!"
We responded:
"Thank you so much for the kind review April! We really enjoy working with you!"
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Tina Meachum

June 21, 2024

5  out of  5
rating by Tina Meachum
"Out of 4 car insurance quotes, Jacob had the best rate for the coverage I wanted. He had me set up with a new policy in less than 15 minutes."
We responded:
"Thank you so much for the kind review Tina! We’re excited to take care of you!"
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Lisa Warner

June 14, 2024

5  out of  5
rating by Lisa Warner
"Very pleased Jacob and his team Worked to get me the best rate he could for.car insurance and renters insurance. Very pleased"
We responded:
"Thank you for your review Lisa, I’m so glad we were able to finally connect today and find you some savings! We always love helping our customers even when rates are increasing, glad we were able to help!"
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Austin Gray

June 12, 2024

5  out of  5
rating by Austin Gray
"Great customer service. They always make sure I’m getting the best rates for my vehicles. Also makes sure I’m making smartest moves with my insurance decisions"
We responded:
"Thank you so much for the kind review Austin! We really enjoy working with you!"
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Dana Alvey

June 11, 2024

5  out of  5
rating by Dana Alvey
"Jordan really helped me out !! Thank you ! 😀"
We responded:
"Thank you so much for the kind review Dana! We’re glad Jordan was able to help!"
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Michael Ricketts

May 31, 2024

5  out of  5
rating by Michael Ricketts
"Jacob and his team are outstanding to work with. I know my insurance needs are covered through our reviews, and when I have needed them, their claims service was outstanding."
We responded:
"Thank you so much for the kind review Michael! Have a wonderful weekend!"
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TJ DEITER

May 23, 2024

5  out of  5
rating by TJ DEITER
"We had an awesome Experience with Jacob and his crew! Not only were they responsive but able to save us a significant amount in Insurance cost plus we're able to support another small business. Win , Win! Thanks again for the assistance."
We responded:
"Thank you so much for the kind review TJ! We’re super excited to work with you and your family, we love helping amazing small business owners! "
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Kristy Doyle

May 10, 2024

5  out of  5
rating by Kristy Doyle
"Really helped me get saving and made everything so easy and fast. Also willing to work with me when to be able to make the first payment."
We responded:
"Thank you so much for the kind review Kristy! So glad we were able to help you save some money!"
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Chris Snow

May 9, 2024

5  out of  5
rating by Chris Snow
"Everyone is so helpful and they go above and beyond every time, especially Katie. Thank you for all your help throughout this accident process and with everything else you've done. It's very much appreciated!!!"
We responded:
"Thank you so much for the kind review Chris! We’re glad Katie was able to help, we think she’s pretty awesome too!"
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Bill ByersIV

May 9, 2024

5  out of  5
rating by Bill ByersIV
"Since joining with Jacob Pratt my State Farm Insurance Agent, I’ve had nothing but great service, great experience with dealing with insurance for my cars an homes! His office has a great team of professional people to help you with any of your insurance needs! When there’s anything outta the ordinary they fix the issue asap and I greatly appreciate having them as my insurance agents‼️"
We responded:
"Thank you so much for the kind review Bill! We really enjoy the chance to work with you!"
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Lisa Castillo

May 3, 2024

5  out of  5
rating by Lisa Castillo
"Very friendly and professional! Great prices for insurance too! Call and get a quote ☺️!"
We responded:
"Thank you so much for the kind review Lisa! We’re very happy to work with you!"
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Cindi Thomas

April 24, 2024

5  out of  5
rating by Cindi Thomas
"All the staff was so helpful when one of our vehicles was stolen!"
We responded:
"Thank you so much for the kind review Cindi! We’re sorry about your car, but glad we were able to help!"
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Rita Wilson

April 19, 2024

5  out of  5
rating by Rita Wilson
"Mikayla was quick on responding to my inquiry to add my name to our insurance cards. In addition, she continued to update me on the progress."
We responded:
"Thank you so much for the kind review Rita! We’re glad we were able to help!"
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Ethan Peterson

April 16, 2024

5  out of  5
rating by Ethan Peterson
"Jacob and his team are great to work with! Rebekah made it easy to get on Jacob’s calendar and took care of communications that can be challenging to pass between people. Jacob did great assessing my insurance needs for my house, cars, life insurance, and business insurance. And then Jordan quickly got the nitty gritty details handled for my business policy. I’ve been with these folks since I moved to KC in 2020 and had almost zero issues! Highly recommend"
We responded:
"Thank you so much for the kind review Ethan! We’ve all really enjoyed working with you, congratulations on your new business!"