Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Corey Schertz

Corey Schertz

December 30, 2024

5  out of  5
rating by Corey Schertz
"Jordan was extremely helpful, not only was able to save us a lot of money but was also able to get us way better coverage! Highly recommend these guys, they know what they’re doing! There customer service is top notch!"
We responded:
"Thank you so much for the kind review Corey! We’re excited Jordan was able to save you money AND improve your coverage!"
Profile photo of OnceUponaDuck Q

OnceUponaDuck Q

December 30, 2024

5  out of  5
rating by OnceUponaDuck Q
"We’ve been with Jacob for years. He’s always been fantastic work with and fast at responding to our every need."
We responded:
"Thank you so much for the kind review! Happy to take care of you!"
Profile photo of Erin Jacks

Erin Jacks

December 27, 2024

5  out of  5
rating by Erin Jacks
"My husband and I have been sifting through different insurance options for our cars and our renters insurance for a few months. Once Jordan contacted me, I decided to humor myself and get a quote and I was BLOWN AWAY! Combining both of our vehicles and adjusting the renters insurance, our rates that we were paying at other companies couldn't even compare to what we were offered. Upon getting the quote, we cancelled everyone else and are now fully committed to this relationship with State Farm. I will definitely be recommending these folks to anyone that will listen to me. They're courteous, patient, honest, and work with a sense of urgency that is unparalleled in regards to insurance companies. And Jordan's Pokemon tattoos are pretty cool, too."
We responded:
"Thank you so much for the kind review Erin! We’re glad Jordan was able to make such a good impression!"
Profile photo of John Lozer

John Lozer

December 20, 2024

5  out of  5
rating by John Lozer
"Had hail damage on my roof. Adjuster came out and was easy to deal with. Claim was approved and it was easy submitting invoice online. Check was issued in a timely manner. Easy to deal with and promp service!!"
Profile photo of Christie Ginns

Christie Ginns

December 19, 2024

5  out of  5
rating by Christie Ginns
"Jacob and the entire team have helped guide us through an accident, a car theft, and lockouts. And through it all, they have shown the highest amount of compassion imaginable, while maintaining their integrity and professionalism. Thank you.... All"
Profile photo of Elizabeth Roderick

Elizabeth Roderick

December 18, 2024

5  out of  5
rating by Elizabeth Roderick
"They are always fast friendly and there to help!"
We responded:
"Thank you so much for the kind review Elizabeth! We’re always excited to help!"
Profile photo of Troyonna Robinson

Troyonna Robinson

December 6, 2024

5  out of  5
rating by Troyonna Robinson
"Always a great experience!!!"
We responded:
"Thank you so much for the kind review Troyonna! "
Profile photo of melanie jewell

melanie jewell

December 4, 2024

5  out of  5
rating by melanie jewell
"This is hands down the best experience I have had setting up insurance. I worked with Jordan who was very informative and transparent with all the pricing options available. The only regret I have is not making the switch with them sooner. Definitely recommend if you are looking for a smooth transition switching insurance companies."
We responded:
"Thank you so much for the kind review Melanie! We’re glad we could help!"
Profile photo of Jan Ginavan

Jan Ginavan

December 3, 2024

5  out of  5
rating by Jan Ginavan
"All of the employees at Jacob Pratt State Farm have been so helpful after my recent wreck. Everything was made easy, easing my stress. I trust them to be there whenever I need help!"
We responded:
"Thank you so much for the kind review Jan! We’re so glad we were able to help!"
Profile photo of Gary Brenner

Gary Brenner

November 26, 2024

5  out of  5
rating by Gary Brenner
"Jordan Was hands on all the way through made the process very easy and enjoy working with him through the future"
We responded:
"Thank you so much for the kind review Gary!"
Profile photo of David King

David King

November 15, 2024

5  out of  5
rating by David King
"⭐️⭐️⭐️⭐️⭐️ five stars wasn’t enough. I had to add five more with the service that I got from these individuals awesome down to earth worked with me even went outside of work time held a laptop just so I can reach back out to make sure everything was complete so I really appreciate this service."
We responded:
"Thank you for the amazing review David! We are so excited to work with you!"
Profile photo of Olivia Knoll

Olivia Knoll

November 13, 2024

5  out of  5
rating by Olivia Knoll
"Rebekah and Makayla are wonderful! Anytime I call about anything or if I am misunderstanding the invoice or honestly when I just need something explained to me, they are always so kind. They’re lovely to work with!"
We responded:
"Thank you so much for the kind review Olivia! We love having the chance to help! "
Profile photo of Ed Delgado

Ed Delgado

November 4, 2024

5  out of  5
rating by Ed Delgado
"Well you know how the Insurance game goes. I had an accident not my fault Hit and run stolen vehicle. And my previous insurer dropped me like a rock well that blackballed me cause I was getting ridiculous quotes finally, I came here and they took care of me. I hope in the future my rates come down thank you very much. I look forward to doing business with you."
We responded:
"Thank you so much for the kind review Ed! Glad we were able to help!"
Profile photo of Faisal Nawaz

Faisal Nawaz

November 1, 2024

5  out of  5
rating by Faisal Nawaz
"Help full and kind staff"
We responded:
"Thank you so much for the kind review Faisal!"
Profile photo of Josh Hatfield

Josh Hatfield

October 14, 2024

5  out of  5
rating by Josh Hatfield
"Jordan is great at his job. He is fast and friendly."
We responded:
"Thank you so much for the kind review Josh!"
Profile photo of Eddie Torres

Eddie Torres

October 10, 2024

5  out of  5
rating by Eddie Torres
"Was looking for a more affordable Home and Auto insurance and was able to get a coverage that was less than my last. Agent was quick on giving me an estimate on my new coverage and was very detailed. Looking forward to working with State Farm. Thank you."
We responded:
"Thank you so much for the kind review Eddie! We’re glad we were able to help!"
Profile photo of Rick Humston

Rick Humston

October 9, 2024

5  out of  5
rating by Rick Humston
"My family has been with another major insurance company for more than 20 years. When their rates kept going up, I shopped around and Makayla at State Farm more than exceeded my expectations. She explained all the different coverages and gave us excellent rates."
We responded:
"Thank you so much for the kind review Rick! We’re excited to take care of you!"
Profile photo of Christy Stewart

Christy Stewart

October 4, 2024

5  out of  5
rating by Christy Stewart
"Always friendly and helpful 👌"
We responded:
"Thank you so much for the kind review Christy!"
Profile photo of meat suit

meat suit

September 30, 2024

5  out of  5
rating by meat suit
"Very helpful patient and kind through the entire process, great customer service all around"
We responded:
"Thank you so much for the kind review!"
Profile photo of Rende Kindle

Rende Kindle

September 27, 2024

5  out of  5
rating by Rende Kindle
"Always takes care of my accounts promptly and professionally… Thank you Rebecca!!"
We responded:
"Thank you so much for the kind review Rende! We’ve enjoyed working with you these many years!"
Profile photo of Nasko Lazarov

Nasko Lazarov

September 25, 2024

5  out of  5
rating by Nasko Lazarov
"Best service ever by insurance agency and their team! I've dealt with numerous other insurance companies but the level of attention, caring attitude, and helping me save hundreds of dollars per month (bundled both auto and home!) - highly recommend them! Give them a call and tell Jordan that his favorite Bulgarian sent you!"
We responded:
"Thank you so much for the kind review Nasko! We’re happy we could help!"
Profile photo of April Klein

April Klein

September 20, 2024

1  out of  5
rating by April Klein
"Jacob does not represent his clients. He collects money and never returns calls. Worthless and a waste of time and money. USE A DIFFERENT AGENT"
We responded:
"Thank you for your feedback April. As we discussed with you just yesterday afternoon, we’re doing what we can to help with your roof claim, we’ll continue to work hard on your behalf, we appreciate your patience as we do what we can as your Agency team. "
Profile photo of Annamarie Johnson

Annamarie Johnson

September 7, 2024

5  out of  5
rating by Annamarie Johnson
"Very friendly!!!!"
We responded:
"Thank you so much for the kind review Annamarie!"
Profile photo of Deborah Peterson

Deborah Peterson

September 4, 2024

5  out of  5
rating by Deborah Peterson
"Rebekah is professional, friendly, helpful and the experience talking with her and her attentive to detail leaves with me with a feeling that my insurance needs are well looked after"
We responded:
"Thank you so much for the kind review Deborah! We’re so glad Rebekah was able to help!"
Profile photo of joel sherwood

joel sherwood

August 30, 2024

5  out of  5
rating by joel sherwood
"The staff has always been helpful in any way they can...."
We responded:
"Thank you so much for the kind review Joel! We’re happy to help!"