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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sandra Arzaga

March 10, 2025

5  out of  5
rating by Sandra Arzaga
"I never had a problem at all . I’m happy having you guys as my car insurance"
We responded:
"Thank you so much for the kind review Sandra! We’ve enjoyed working with you these past few years!"
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Jina Stephens

March 7, 2025

5  out of  5
rating by Jina Stephens
"They have always been very nice, helpful, and thorough whenever an issue has come up."
We responded:
"Thank you so much for the kind review Jina! We are always happy to help!"
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Kenneth Bentley

March 4, 2025

5  out of  5
rating by Kenneth Bentley
"Very knowledgeable, very quick and very clear. As long as the price stays competitive I will be here."
We responded:
"Thank you so much for the kind review Kenneth!"
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Robert Papreck

March 3, 2025

5  out of  5
rating by Robert Papreck
"Fast friendly service, as always."
We responded:
"Thank you so much for the kind review Robert!"
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Giuliani Gambino

February 27, 2025

5  out of  5
rating by Giuliani Gambino
"JORDAN IS THE MAN !"
We responded:
"Thank you so much for the kind review Giuliani! We agree, Jordan is awesome!"
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Lily Harvey

February 25, 2025

5  out of  5
rating by Lily Harvey
"Mikayla was fantastic. She responded quickly and was very informative!"
We responded:
"Thank you so much for the kind review Lily! We’re glad Mikayla could help!"
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Andrea Breer

February 19, 2025

5  out of  5
rating by Andrea Breer
"Mikayla and Katie have been great to work with!"
We responded:
"Thank you so much for the kind review Andrea! We love working with you!"
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Gerald Crump

February 3, 2025

5  out of  5
rating by Gerald Crump
"Keep up the good work"
We responded:
"Thank you so much for the kind review Gerald!"
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Londrae Murrell

January 30, 2025

5  out of  5
rating by Londrae Murrell
"Wonderful job"
We responded:
"Thank you so much for the kind review Londrae!"
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Aj Bigs

January 21, 2025

5  out of  5
rating by Aj Bigs
"Started out a little rough as I needed a new roof to be covered, but Jacob Pratt and his team helped through each step and we got the new roof and coverage established. This is my first renewal of car insurance and they actually saved me over 250 dollars for the next term with the drive wise app! So far, I'd say I'm happy with state farm!"
We responded:
"Thank you so much for the kind review AJ! Glad we could help!"
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Karla Schulte

January 18, 2025

5  out of  5
rating by Karla Schulte
"Jacob’s team is always very responsive and great to work with."
We responded:
"Thank you so much for the kind review Karla! We appreciate the chance to work with you!"
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Corey Schertz

December 30, 2024

5  out of  5
rating by Corey Schertz
"Jordan was extremely helpful, not only was able to save us a lot of money but was also able to get us way better coverage! Highly recommend these guys, they know what they’re doing! There customer service is top notch!"
We responded:
"Thank you so much for the kind review Corey! We’re excited Jordan was able to save you money AND improve your coverage!"
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OnceUponaDuck Q

December 30, 2024

5  out of  5
rating by OnceUponaDuck Q
"We’ve been with Jacob for years. He’s always been fantastic work with and fast at responding to our every need."
We responded:
"Thank you so much for the kind review! Happy to take care of you!"
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Erin Jacks

December 27, 2024

5  out of  5
rating by Erin Jacks
"My husband and I have been sifting through different insurance options for our cars and our renters insurance for a few months. Once Jordan contacted me, I decided to humor myself and get a quote and I was BLOWN AWAY! Combining both of our vehicles and adjusting the renters insurance, our rates that we were paying at other companies couldn't even compare to what we were offered. Upon getting the quote, we cancelled everyone else and are now fully committed to this relationship with State Farm. I will definitely be recommending these folks to anyone that will listen to me. They're courteous, patient, honest, and work with a sense of urgency that is unparalleled in regards to insurance companies. And Jordan's Pokemon tattoos are pretty cool, too."
We responded:
"Thank you so much for the kind review Erin! We’re glad Jordan was able to make such a good impression!"
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John Lozer

December 20, 2024

5  out of  5
rating by John Lozer
"Had hail damage on my roof. Adjuster came out and was easy to deal with. Claim was approved and it was easy submitting invoice online. Check was issued in a timely manner. Easy to deal with and promp service!!"
We responded:
"Thank you so much for the kind review John! Glad we could help!"
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Christie Ginns

December 19, 2024

5  out of  5
rating by Christie Ginns
"Jacob and the entire team have helped guide us through an accident, a car theft, and lockouts. And through it all, they have shown the highest amount of compassion imaginable, while maintaining their integrity and professionalism. Thank you.... All"
We responded:
"Thank you so much for the kind review Christie! "
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Elizabeth Roderick

December 18, 2024

5  out of  5
rating by Elizabeth Roderick
"They are always fast friendly and there to help!"
We responded:
"Thank you so much for the kind review Elizabeth! We’re always excited to help!"
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Troyonna Robinson

December 6, 2024

5  out of  5
rating by Troyonna Robinson
"Always a great experience!!!"
We responded:
"Thank you so much for the kind review Troyonna! "
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melanie jewell

December 4, 2024

5  out of  5
rating by melanie jewell
"This is hands down the best experience I have had setting up insurance. I worked with Jordan who was very informative and transparent with all the pricing options available. The only regret I have is not making the switch with them sooner. Definitely recommend if you are looking for a smooth transition switching insurance companies."
We responded:
"Thank you so much for the kind review Melanie! We’re glad we could help!"
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Jan Ginavan

December 3, 2024

5  out of  5
rating by Jan Ginavan
"All of the employees at Jacob Pratt State Farm have been so helpful after my recent wreck. Everything was made easy, easing my stress. I trust them to be there whenever I need help!"
We responded:
"Thank you so much for the kind review Jan! We’re so glad we were able to help!"
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Gary Brenner

November 26, 2024

5  out of  5
rating by Gary Brenner
"Jordan Was hands on all the way through made the process very easy and enjoy working with him through the future"
We responded:
"Thank you so much for the kind review Gary!"
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David King

November 15, 2024

5  out of  5
rating by David King
"⭐️⭐️⭐️⭐️⭐️ five stars wasn’t enough. I had to add five more with the service that I got from these individuals awesome down to earth worked with me even went outside of work time held a laptop just so I can reach back out to make sure everything was complete so I really appreciate this service."
We responded:
"Thank you for the amazing review David! We are so excited to work with you!"
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Olivia Knoll

November 13, 2024

5  out of  5
rating by Olivia Knoll
"Rebekah and Makayla are wonderful! Anytime I call about anything or if I am misunderstanding the invoice or honestly when I just need something explained to me, they are always so kind. They’re lovely to work with!"
We responded:
"Thank you so much for the kind review Olivia! We love having the chance to help! "
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Ed Delgado

November 4, 2024

5  out of  5
rating by Ed Delgado
"Well you know how the Insurance game goes. I had an accident not my fault Hit and run stolen vehicle. And my previous insurer dropped me like a rock well that blackballed me cause I was getting ridiculous quotes finally, I came here and they took care of me. I hope in the future my rates come down thank you very much. I look forward to doing business with you."
We responded:
"Thank you so much for the kind review Ed! Glad we were able to help!"
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Faisal Nawaz

November 1, 2024

5  out of  5
rating by Faisal Nawaz
"Help full and kind staff"
We responded:
"Thank you so much for the kind review Faisal!"