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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kathy Majeske

April 21, 2025

5  out of  5
rating by Kathy Majeske
"I needed my car towed,, State Farm was there to help."
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Andrew T

April 4, 2025

5  out of  5
rating by Andrew T
"Jordan was excellent and professional when explaining the need for life insurance. My wife and I both have life policies with this office now. If you have kids and debt, get into touch with Jordan and he can give you all the answers you need!"
We responded:
"Thank you so much for the kind review Andrew! We enjoy working with you!"
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Loree Reynolds

April 3, 2025

5  out of  5
rating by Loree Reynolds
"Great and friendly customer service!"
We responded:
"Thank you so much for the kind review Loree! We have loved getting to work with you the past few years!"
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Rita Garcia

April 1, 2025

5  out of  5
rating by Rita Garcia
"Rebekah still red my issue in less than 2 minutes 👏🏽👏🏽"
We responded:
"Thank you so much for the kind review Rita! We’re glad Rebekah was able to help!"
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stephanie stalone

March 31, 2025

5  out of  5
rating by stephanie stalone
"I transferred over to this office because I had a very bad experience with another office and their communication was terrible!! But with Jacob Pratts office the staff here is SOOOO amazing and helpful!! They're communication skills are a 10/10!! I would recommend them to my friends and family in a heart beat!"
We responded:
"Thank you so much for the kind review Stephanie! We’re so happy to take care of you!"
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CancerBaby Rockstar

March 28, 2025

5  out of  5
rating by CancerBaby Rockstar
"I’ve been a State Farm customer with this office and team for over 7 years! Great team, always willing to help and answer a question or two. I don’t know what I would do without my State Farm family"
We responded:
"Thank you so much for the kind review! Thank you for putting your trust in our team to take care of you!"
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Jeff Johnston

March 24, 2025

5  out of  5
rating by Jeff Johnston
"A great office with helpful friendly staff and always willing to help. I have been with them for a number of years now and very much recommend!"
We responded:
"Thank you so much for the kind review Jeff! We love working with you!"
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Melissa Patterson

March 21, 2025

5  out of  5
rating by Melissa Patterson
"Every time I call or need to ask a question, it is answered and then some. They answer my question, all my follow up questions and are incredibly knowledgeable. No question is too odd or out of left field for them. They make sure I'm getting exactly what I need and not just selling me insurance."
We responded:
"Thank you so much for the kind review Melissa!"
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Kim

March 19, 2025

5  out of  5
rating by Kim
"I absolutely Love these Guys!! My go-to for Home, Auto & Life❣️ Andrew answered all of my questions today and even walked me through the mobile app!! You should definitely check this office out! You won't regret it!🥰❤️❣️"
We responded:
"Thank you so much for the kind review Kim! We love getting to work with you!"
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Lisa Pashik

March 18, 2025

5  out of  5
rating by Lisa Pashik
"The staff seems very informed with each other. Brought up my previous information I provided to a different colleague, which caused me absolutely NO headache. I didn't have to repeat. Friendly and didn't seem to mind my "dumb" questions. Glad we chose State Farm!"
We responded:
"Thank you so much for the kind review Lisa! We’re excited to work with you!"
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Sandra Arzaga

March 10, 2025

5  out of  5
rating by Sandra Arzaga
"I never had a problem at all . I’m happy having you guys as my car insurance"
We responded:
"Thank you so much for the kind review Sandra! We’ve enjoyed working with you these past few years!"
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Jina Stephens

March 7, 2025

5  out of  5
rating by Jina Stephens
"They have always been very nice, helpful, and thorough whenever an issue has come up."
We responded:
"Thank you so much for the kind review Jina! We are always happy to help!"
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Kenneth Bentley

March 4, 2025

5  out of  5
rating by Kenneth Bentley
"Very knowledgeable, very quick and very clear. As long as the price stays competitive I will be here."
We responded:
"Thank you so much for the kind review Kenneth!"
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Robert Papreck

March 3, 2025

5  out of  5
rating by Robert Papreck
"Fast friendly service, as always."
We responded:
"Thank you so much for the kind review Robert!"
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Giuliani Gambino

February 27, 2025

5  out of  5
rating by Giuliani Gambino
"JORDAN IS THE MAN !"
We responded:
"Thank you so much for the kind review Giuliani! We agree, Jordan is awesome!"
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Lily Harvey

February 25, 2025

5  out of  5
rating by Lily Harvey
"Mikayla was fantastic. She responded quickly and was very informative!"
We responded:
"Thank you so much for the kind review Lily! We’re glad Mikayla could help!"
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Andrea Breer

February 19, 2025

5  out of  5
rating by Andrea Breer
"Mikayla and Katie have been great to work with!"
We responded:
"Thank you so much for the kind review Andrea! We love working with you!"
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Gerald Crump

February 3, 2025

5  out of  5
rating by Gerald Crump
"Keep up the good work"
We responded:
"Thank you so much for the kind review Gerald!"
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Londrae Murrell

January 30, 2025

5  out of  5
rating by Londrae Murrell
"Wonderful job"
We responded:
"Thank you so much for the kind review Londrae!"
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Aj Bigs

January 21, 2025

5  out of  5
rating by Aj Bigs
"Started out a little rough as I needed a new roof to be covered, but Jacob Pratt and his team helped through each step and we got the new roof and coverage established. This is my first renewal of car insurance and they actually saved me over 250 dollars for the next term with the drive wise app! So far, I'd say I'm happy with state farm!"
We responded:
"Thank you so much for the kind review AJ! Glad we could help!"
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Karla Schulte

January 18, 2025

5  out of  5
rating by Karla Schulte
"Jacob’s team is always very responsive and great to work with."
We responded:
"Thank you so much for the kind review Karla! We appreciate the chance to work with you!"
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Corey Schertz

December 30, 2024

5  out of  5
rating by Corey Schertz
"Jordan was extremely helpful, not only was able to save us a lot of money but was also able to get us way better coverage! Highly recommend these guys, they know what they’re doing! There customer service is top notch!"
We responded:
"Thank you so much for the kind review Corey! We’re excited Jordan was able to save you money AND improve your coverage!"
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OnceUponaDuck Q

December 30, 2024

5  out of  5
rating by OnceUponaDuck Q
"We’ve been with Jacob for years. He’s always been fantastic work with and fast at responding to our every need."
We responded:
"Thank you so much for the kind review! Happy to take care of you!"
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Erin Jacks

December 27, 2024

5  out of  5
rating by Erin Jacks
"My husband and I have been sifting through different insurance options for our cars and our renters insurance for a few months. Once Jordan contacted me, I decided to humor myself and get a quote and I was BLOWN AWAY! Combining both of our vehicles and adjusting the renters insurance, our rates that we were paying at other companies couldn't even compare to what we were offered. Upon getting the quote, we cancelled everyone else and are now fully committed to this relationship with State Farm. I will definitely be recommending these folks to anyone that will listen to me. They're courteous, patient, honest, and work with a sense of urgency that is unparalleled in regards to insurance companies. And Jordan's Pokemon tattoos are pretty cool, too."
We responded:
"Thank you so much for the kind review Erin! We’re glad Jordan was able to make such a good impression!"
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John Lozer

December 20, 2024

5  out of  5
rating by John Lozer
"Had hail damage on my roof. Adjuster came out and was easy to deal with. Claim was approved and it was easy submitting invoice online. Check was issued in a timely manner. Easy to deal with and promp service!!"
We responded:
"Thank you so much for the kind review John! Glad we could help!"