State Farm® Insurance Agent Jacob Pratt

"Mikayla was so helpful to me as a first-time car insurance policyholder! She walked me through the whole process as well as my options AND she was there to answer my questions quickly. Highly recommend!!!"

"State Farm Parkville is the BEST and Andrew is the VERY BEST agent I have ever had the pleasure of dealing with.If I need anything done he has it done almost before I can even ask him!! Professional knowledgeable and friendly. He has been a tremendous help with insurance for our new home and all of our cars. We had All-State for years and years but...I would never go anywhere else but to Andrew at State Farm.He will drop everything for you makes you think you are his ONLY customer!!!"

"Mikayla is pretty great to work with. She always stays on top of things and goes above and beyond to get you the best deal and best service possible. Definitely recommend this team for your homeowners and auto insurance needs."

"Very friendly, knowledgeable and efficient staff!"

"Office staff is very knowledgeable & always helpful! Great office!"

"I’ve been here for years and never had a problem, they had the best rate for me and continue to do so. Love the customer service I always receive every time I need something. Definitely recommend!"

"I’ve been with Jacob Pratt’s State Farm office for over 5 years home/auto and commercial. The office always answers the phone mainly Rebekah and are quick to give you the answers, proof or documentation you need on the spot. State Farm has handled a handful of claims for me with a positive end result and I recommend this office to everybody."

"Couldn’t be happy with Jacob Pratt State Farm Insurance agency! They got me much lower premiums than anyone else could. And when they find out my policy pricing was going to be dropping even more, they quickly called me to let me know! Haven’t had a single issue, just great service!"

"Staff are very nice and notify me of any changes. I’ve been with them for many years. Am quite satisfied with the service."

"I've been with State Farm for years great people thanks for your support great news on my decrease of my monthly statement moving forward......"

"I went into the office for a quote, everyone in the office was friendly and helpful. They were able to answer all my questions."

"We’ve been with Jacob’s agency for years now. Working with Jordan, the experience has been nothing short of excellent. He is incredibly helpful, professional, and always quick to respond whenever we have questions or need support. It’s rare to find someone so dependable and easy to work with. Knowing we have someone like Jordan in our corner gives us real peace of mind. Highly recommend!"

"Whenever I call, there is always someone who can answer my questions. Very informed people. Great office."

"Jacob Pratt and his team are awesome and communicate very well. They go above and beyond. Loyal client for over 18 years."

"Received great service from Jordan today."

"The staff at State Farm is great. Highly recommend Jacob Pratt State Farm in Parkville, MO"

"Quick and friendly, easy to understand quote!"

"I had a wonderful experience with my insurance agent. Jacob was incredibly helpful and patient throughout the entire process. He explained everything clearly and answered all my questions thoroughly. I highly recommend Jacob for anyone seeking reliable insurance services. He truly went above and beyond!"

"I’m middle aged and this is unequivocally the best insurance office I have ever been with! I do recommend."

"Rebekah was so patient and professional with her service ! Thank U 😁"

"After over 10 years I decided to leave Jacob’s office due to unprofessional new hires he has running the office. Rude, condescending, and snarky comments made while trying to get insurance on a new vehicle. There is just no reason to be so rude especially when you are providing a service that your customers are paying a hefty premium for. I wasn’t having a bad day, I wasn’t upset. I simply stated the premiums were higher than I expected and said I would likely need to shop the price. When I expressed that I was simply dissatisfied with the pricing, I was told twice — with a noticeably snarky attitude — ‘I hope you have a better day.’ I wasn’t having a bad day; I just wasn’t happy with the cost. This felt condescending and dismissive, like the professional equivalent of telling me to get over it instead of genuinely addressing my concern. I hope this is addressed so future customers feel heard rather than brushed off. When I addressed it with Jacob he backed his employees, as he’s done here trying to explain away their lack of professionalism."

"Outstanding Service and Support! I’ve been a State Farm customer for 5 months now, and I couldn’t be happier with the service I’ve received. From auto to homeowners insurance, they’ve consistently provided competitive rates and exceptional customer service. My local agent is knowledgeable, responsive, and always willing to go the extra mile to explain coverage options and ensure I have exactly what I need. Claims are handled quickly and professionally, making a potentially stressful situation much easier to navigate. I highly recommend State Farm to anyone looking for a trustworthy and reliable insurance provider"

"New to State Farm but already very impressed with their service! Very easy to work with and resolved a tricky situation very quickly."

"Jake and his staff are great. Provide excellent and timely support. They are always available to answer questions and assist with claims. Highly recommend."

"So kind and definitely by far the best price for car insurance"