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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cynthia Duncan

July 18, 2024

5  out of  5 rating by Cynthia Duncan
"I had a quick response from Jacob Pratt State Farm in Parkville as always. Miss Rebekah helped me today and this office has been a good choice for me when I decided to go with State Farm when my previous auto and home insurance provider sold after being a client for 25 years. You are able to come in personally or call and be satisfied. Thank you for your service!"
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Jeanne Hamacher

July 11, 2024

5  out of  5 rating by Jeanne Hamacher
"Had to update my renters insurance policy. Called the office, and Katie handled it immediately. Thanks for the prompt and friendly service."
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April Mina

June 28, 2024

5  out of  5 rating by April Mina
"Excellent service, always there with answers to my questions!"
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Tina Meachum

June 21, 2024

5  out of  5 rating by Tina Meachum
"Out of 4 car insurance quotes, Jacob had the best rate for the coverage I wanted. He had me set up with a new policy in less than 15 minutes."
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Lisa Warner

June 14, 2024

5  out of  5 rating by Lisa Warner
"Very pleased Jacob and his team Worked to get me the best rate he could for.car insurance and renters insurance. Very pleased"
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Austin Gray

June 12, 2024

5  out of  5 rating by Austin Gray
"Great customer service. They always make sure I’m getting the best rates for my vehicles. Also makes sure I’m making smartest moves with my insurance decisions"
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Dana Alvey

June 11, 2024

5  out of  5 rating by Dana Alvey
"Jordan really helped me out !! Thank you ! 😀"
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Michael Ricketts

May 31, 2024

5  out of  5 rating by Michael Ricketts
"Jacob and his team are outstanding to work with. I know my insurance needs are covered through our reviews, and when I have needed them, their claims service was outstanding."
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TJ DEITER

May 23, 2024

5  out of  5 rating by TJ DEITER
"We had an awesome Experience with Jacob and his crew! Not only were they responsive but able to save us a significant amount in Insurance cost plus we're able to support another small business. Win , Win! Thanks again for the assistance."
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Kristy Doyle

May 10, 2024

5  out of  5 rating by Kristy Doyle
"Really helped me get saving and made everything so easy and fast. Also willing to work with me when to be able to make the first payment."
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Chris Snow

May 9, 2024

5  out of  5 rating by Chris Snow
"Everyone is so helpful and they go above and beyond every time, especially Katie. Thank you for all your help throughout this accident process and with everything else you've done. It's very much appreciated!!!"
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Bill ByersIV

May 9, 2024

5  out of  5 rating by Bill ByersIV
"Since joining with Jacob Pratt my State Farm Insurance Agent, I’ve had nothing but great service, great experience with dealing with insurance for my cars an homes! His office has a great team of professional people to help you with any of your insurance needs! When there’s anything outta the ordinary they fix the issue asap and I greatly appreciate having them as my insurance agents‼️"
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Lisa Castillo

May 3, 2024

5  out of  5 rating by Lisa Castillo
"Very friendly and professional! Great prices for insurance too! Call and get a quote ☺️!"
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Cindi Thomas

April 24, 2024

5  out of  5 rating by Cindi Thomas
"All the staff was so helpful when one of our vehicles was stolen!"
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Rita Wilson

April 19, 2024

5  out of  5 rating by Rita Wilson
"Mikayla was quick on responding to my inquiry to add my name to our insurance cards. In addition, she continued to update me on the progress."
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Ethan Peterson

April 16, 2024

5  out of  5 rating by Ethan Peterson
"Jacob and his team are great to work with! Rebekah made it easy to get on Jacob’s calendar and took care of communications that can be challenging to pass between people. Jacob did great assessing my insurance needs for my house, cars, life insurance, and business insurance. And then Jordan quickly got the nitty gritty details handled for my business policy. I’ve been with these folks since I moved to KC in 2020 and had almost zero issues! Highly recommend"
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Jeffery Jones

April 16, 2024

5  out of  5 rating by Jeffery Jones
"Thank you so much for the peice of mind"
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William Davis

April 16, 2024

5  out of  5 rating by William Davis
"Been with State Farm for 2 to 3 years now best insurance company I have ever had"
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Taraisha Renfro

April 12, 2024

5  out of  5 rating by Taraisha Renfro
"They are very personal and hands on. They make sure my needs are met and questions answered. I especially appreciate Rebecca she is always pleasant."
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Curtis Ellyson

April 5, 2024

5  out of  5 rating by Curtis Ellyson
"I have been working with Jacob and team for nearly a decade. The staff are friendly, polite, attentive and patient with me when I ask for clarifying questions or do not fully understand my policies. They go above and beyond to make recommendations that work for my family and I versus selling me the services I do not require. I highly recommend Jacob and team for all your insurance needs!"
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Cynthia Gray Stillwell

March 29, 2024

5  out of  5 rating by Cynthia Gray Stillwell
"They have provided Our household insurance coverage for several years. Always very responsive, helpful, and kind. Highly Recommend that you Entrust Your Insurance Needs with this office. They have been good to me. Thank You Much Appreciated! We have had multiple drivers, accidents, been broken down, needed tow service. They were there to help with it all. That's just the cars. We had home owners insurance as well."
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Michelle Sullivan

March 25, 2024

5  out of  5 rating by Michelle Sullivan
"Prompt professional helpful I don't want to change insurance since I've had them they work with me and help me get the best coverage I can"
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Mike Knipp

March 20, 2024

5  out of  5 rating by Mike Knipp
"Great bunch of folks to work with."
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Amanda O'Neill

March 15, 2024

5  out of  5 rating by Amanda O'Neill
"Jordan was a huge help in finding a more suitable price for me. He stayed in touch with me from the start of the process up to the time we bound the policies and I look forward to saving money with the agency. Thank you for all you do! Definitely recommend!"
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Lisa Scharnak Eagle

March 14, 2024

5  out of  5 rating by Lisa Scharnak Eagle
"Friendly staff and quick to communicate."